FREQUENTLY ASKED QUESTIONS
All artwork, logos, graphics, photographs, texts, designs, and imagery on this website, as well as Paige Poppe's social media accounts or other website's sharing Paige Poppe Art with permission, and all physical original artworks, prints, graphics, and marketing pieces are the sole ownership of Paige Poppe and Paige Poppe Art, and are copyright by law. Reproduction or alteration of Paige Poppe's work in any form is illegal. Reproduction of work and/or violation of these copyrights and/or trademarks will be pursued with legal action and fees.
How is my order shipped? How long will it take to receive them?
All orders are shipped via USPS Priority Mail or First Class, depending on your selection at checkout. I aim to ship orders same day or next day (business days). Once shipped, you should receive your order in 1-3 days via Priority or 1-5 days via First Class.
Please note, as of August 2016 I have begun working with a local company to fulfill orders on select products, such as notebooks, mugs, and tech cases. Their production time is up to 6 business days before shipping.
Because of this, your order may ship in 2 separate packages. If your order is scheduled to ship in 2 packages, I will send you an email to inform you of the tracking numbers for both packages!
What is your return policy?
Returns are only accepted for damaged items. If you have received an order that is damaged or broken, please send me an email with a photo of the damaged item and I will review it + issue a return or exchange. Customers will not be responsible for the additional shipping charges if your damaged item is eligible for a replacement.
Exchanges are available for apparel items only when inventories permit. Customers are responsible for shipping the item back to my studio and the shipping of the new size.
Can I commission you to create a custom piece?
Absolutely! I love working with clients to bring your design ideas to life, and enjoy taking on projects in many forms. You are welcome to fill out my commission form with your ideas, or can contact me directly via email, at firstname.lastname@example.org.
Will you design my wedding suite? Engagement announcements? Baby announcements? Tees? My tattoo?
I will do all of this and more! Send me an email + we'll chat.
Can I get your artwork tattooed on myself?
If you admire one of my existing art pieces and would like to get it as a tattoo, I am so flattered! I ask that you please ask for permission first via email. I would also appreciate if you purchased a print of the work so your tattoo artist has a clear reference to work from.
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
- Information Collection, Use, and Sharing
Paige Poppe Art is sole owner of the information collected on this site. Paige Poppe Art only has access to/collect information that you voluntarily gave Paige Poppe Art via email or other direct contact from you. Paige Poppe Art will not sell or rent this information to anyone.
Paige Poppe Art will use your information to respond to you, regarding the reason you contacted Paige Poppe Art. Paige Poppe Art will not share your information with any third party outside of the organization, other than as necessary to fulfill your request, e.g. to ship an order.
- Your Access to and Control Over Information
You may opt out of any future contacts from Paige Poppe Art at any time. You can do the following at any time by contacting Paige Poppe Art via the email address on this website.
• See what data Paige Poppe Art has about you, if any.
• Change/correct any data Paige Poppe Art has about you.
• Have us delete any data Paige Poppe Art has about you.
• Express any concern you have about Paige Poppe Art's use of your data.
Paige Poppe Art takes precautions to protect your information. When you submit sensitive information via this website, PaigePoppe.com, your information is protected both online and offline.
Wherever Paige Poppe Art collects sensitive information (such as credit card data), that information is encrypted and transmitted to Paige Poppe Art in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While Paige Poppe Art uses encryption to protect sensitive information transmitted online, Paige Poppe Art also protects your information offline. Only employee, Paige Poppe, who needs the information to perform a specific job (for example, billing or customer service or shipping) ais granted access to personally identifiable information. The computers/servers in which Paige Poppe Art stores personally identifiable information are kept in a secure environment.